Privacy Policy

Last Updated: [Insert Date]

Introduction

The Shooting Range Ltd ("The Shooting Range", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, make a booking, contact us, or use our services.

1. Who We Are

The Shooting Range Ltd
25 Sticker Lane, Concept Park, Laisterdyke, BD4 8AR.
United Kingdom

Website: www.theshootingrange.co.uk

Email: info@theshootingrange.co.uk

Telephone: 01274 728031

2. Information We Collect

We may collect and process the following information:

Booking Information

When making a booking, we may collect:

Full name
Email address
Telephone number
Date of birth
Postal address
Booking details

Account Information

If you create an account on our website, we may collect:

Username
Password (securely managed by our website provider)
Contact information

Marketing Information

If you subscribe to receive updates and promotions, we may collect:

Name
Email address
Marketing preferences

Website Usage Information

We may automatically collect certain technical information including:

IP address
Browser type
Device information
Pages viewed
Website activity
Cookie data

CCTV Information

CCTV is in operation at our premises and may record visitors for security and safety purposes.

3. How We Use Your Information

We use your information to:

Process and manage bookings
Verify eligibility to participate in activities
Manage customer accounts
Provide customer support
Send booking confirmations and updates
Improve our services and website
Send marketing communications where consent has been provided
Maintain safety and security at our premises
Comply with legal obligations

4. Legal Basis for Processing

Under UK data protection law, we process personal information on the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (where required, such as marketing communications and certain cookies)

5. Payments

All online payments are processed securely through Wix Payments.

We do not store or have direct access to your full payment card details.

For information on how Wix processes payment information, please refer to Wix's privacy documentation.

6. Cookies and Analytics

Our website uses cookies to improve functionality and user experience.

We currently use essential cookies required for the operation of the website and may also use:

Google Analytics
Google Tag Manager
Facebook Pixel
TikTok Pixel
Google Ads tracking technologies

These tools help us understand website usage, improve our services, and measure advertising effectiveness.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can control cookie settings through your browser preferences.

7. Email Marketing

With your consent, we may send:

Promotions and special offers
Event announcements
News and updates
Marketing communications

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us at info@theshootingrange.co.uk.

8. Children and Young Participants

Our activities are available to participants aged 11 years and over.

Where bookings involve minors, personal information may be collected and processed as necessary to provide our services safely and effectively.

Parents or guardians may contact us regarding information relating to a minor participant.

9. Waivers and Safety Documentation

Participants are required to complete liability waivers on-site before participating in activities.

Signed waivers may be stored electronically for safety, operational, and legal purposes.

Waiver records are retained for a minimum of five years and may be retained for longer where required by law or legitimate business needs.

10. CCTV

CCTV operates throughout our premises for:

Security and crime prevention
Protection of customers, staff, and property
Incident investigation
Health and safety purposes

CCTV footage is generally retained for approximately 30 days, unless required for investigation or legal proceedings.

11. Sharing Your Information

We do not sell your personal information.

We may share information with:

Service Providers

Wix (website hosting and booking platform)
Wix Payments (payment processing)

Legal Authorities

We may disclose information where required by law, regulation, court order, or lawful request from law enforcement authorities.

12. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Retention periods may vary depending on:

Booking records
Customer account information
Safety documentation
Legal obligations
Operational requirements

Certain records may be retained longer where necessary to comply with legal obligations or protect our legitimate business interests.

13. Data Security

We take reasonable technical and organisational measures to protect your information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Our website uses secure SSL encryption and industry-standard security measures.

14. Your Rights

Under UK data protection legislation, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where applicable
Restrict or object to certain processing activities
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact:

Email: info@theshootingrange.co.uk

We will respond to legitimate requests in accordance with applicable data protection laws.

15. Complaints

If you have concerns about how we process your personal information, please contact us first at:

info@theshootingrange.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://www.ico.org.uk

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.