Refund & Cancellation Policy
Last Updated: 2 June 2026
This Refund & Cancellation Policy applies to all bookings made with The Shooting Range Ltd.
1. Customer Cancellations
More Than 72 Hours Before Your Booking
If you cancel your booking more than 72 hours before your scheduled activity, you may choose either:
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A full refund; or
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A free reschedule to another available date and time.
Between 24 and 72 Hours Before Your Booking
If you cancel between 24 and 72 hours before your scheduled activity:
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Refunds will not be issued.
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You may reschedule your booking once, subject to availability.
Less Than 24 Hours Before Your Booking
If you cancel less than 24 hours before your scheduled activity:
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No refund will be provided.
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Rescheduling will not be available.
2. No-Shows
Customers who fail to attend their booking without prior notice will not be entitled to a refund, credit, or reschedule.
3. Late Arrivals
Participants should arrive at least 15 minutes before their scheduled session.
Late arrival may result in reduced activity time or refusal of participation if the session has already commenced.
No refunds will be issued for late arrivals.
4. Group Bookings
For group bookings:
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Deposits and payments are non-refundable.
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Final participant numbers should be confirmed at least 72 hours before the booking.
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Reductions in participant numbers within 72 hours of the booking are non-refundable.
5. Cancellations by The Shooting Range
We reserve the right to cancel or reschedule bookings due to circumstances beyond our reasonable control, including but not limited to:
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Safety concerns
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Equipment failure
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Staff shortages
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Building or facility issues
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Legal or regulatory requirements
Where we cancel a booking, customers will be offered either:
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A full refund; or
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A rescheduled booking at no additional charge.
6. Refund Processing
Approved refunds will be returned using the original payment method used during booking.
Refund processing times may vary depending on your bank or payment provider.
7. Contact Us
If you have any questions regarding this policy, please contact:
The Shooting Range Ltd
25 Sticker Lane
Bradford
BD4 8AR
Email: info@theshootingrange.co.uk
Telephone: 01274 728031
